Privacy Policy

Introduction

Further & Co. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and property address when you contact us or submit an inquiry.
• Account Information: Login credentials and preferences when you create an account on our client portal.
• Property Information: Details about properties we manage on your behalf, including inspection reports, maintenance records, and service history.
• Payment Information: Billing details and payment history processed through our secure payment provider.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our property management services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send service updates, maintenance notifications, and administrative messages
• Communicate about new services, promotions, or events (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted vendors who assist in providing our services (e.g., maintenance contractors, payment processors).
• Business Partners: With your consent, we may share information with partners offering complementary services.
• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.